All course tickets can be refunded in full prior to the 2 week start date of an event. Any cancellations which occur 2 weeks before the event start date will not be refunded. This is because other students will have been told that the event is full and it is too late to give that space to another student. You must notify us of your cancellation by emailing firstname.lastname@example.org
Phone calls and leaving phone messages or texts does not confirm a cancellation. This must be received in writing only, as explained above.