Opening Times

Our administrators are available from 9:00am to 5:00pm Mon-Fri only.  They are away on weekends, bank holidays, summer holidays and half-term, term holidays.

You can contact a Doctor or medical student via the Mentor Helpline number Mon-Fri 9:00am – 15:30pm and then from 18:00-20:00. This is an on-call mobile that the Medic Mentors carry for general and emergency queries.  If you are attending a course and need some help on the day, please ring the Mentor Helpline: 07454704204

One of the great things about Medic Mentor is that you can get in touch with our friendly team and speak to a doctor or medical student over the phone!  Find out which department are best suited to answer your queries below:

The Admin & Accounts Team

Get in touch with our administration team about queries relating to bookings and information about lectures and conferences.   We can also help you to track your parcels and answer everyday queries.
Opening times:
Mon-Fri 10:00-16:00
Tel: 01524 840268
Post: The Administration Team, Medic Mentor Ltd, Room 5.2.14, White Cross Business Park, Lancaster, LA1 4XQ

If your query relates to student prizes, publishing opportunities, school societies, scholarships or Mentor applications, please email

Please note that the committee meet once every 6 weeks to review applications and discuss the development of Medic Mentor initiatives.  Therefore, if you do not receive an immediate response, it is because the committee are not in session.  Please be patient and someone will respond to you.  If your query is urgent, please contact the administration team or call the Mentor Helpline.  Thank you.